Spoonlo Privacy Policy
Spoonlo is a meal-planning app for iPhone made by ISBL LLC ("we", "us"). This policy explains what happens to your information when you use Spoonlo.
The short version
- Spoonlo has no account and no sign-in.
- Everything you enter stays on your iPhone. We don't run servers that receive your data.
- No analytics, no ads, no tracking, and no third-party SDKs.
- Apple handles payments. We never see your card details.
- If you email us, we use your email only to reply.
Information that stays on your device
To build your meal plan, Spoonlo saves the following on your iPhone only:
- Your preferences: first name (optional), household size, supermarket, weekly budget, days and meals, diet, allergies and foods to avoid, favorite proteins and cuisines, kitchen equipment, health goals, and cooking time.
- Your weekly plans, shopping list, fridge items, calorie diary, recipe ratings, and plan history.
This information is stored in the app's local storage on your iPhone. It is not sent to us or to anyone else. We can't see it, and we can't recover it for you if it is deleted.
If you back up your iPhone with iCloud or to a computer, your device backup may include Spoonlo's data. Those backups are handled by Apple under Apple's privacy policy, not by us.
What we don't collect
We don't collect, receive, or store your name, email, location, contacts, photos, health data, device identifiers, or usage data through the app. We don't use advertising identifiers and we don't track you across other companies' apps or websites, so Spoonlo never asks for tracking permission.
Purchases
Spoonlo Pro is sold as an auto-renewable subscription through Apple's In-App Purchase. Apple processes the payment and manages your subscription. We don't receive your name, payment card, or billing address. The app checks with Apple whether your subscription is active; Apple's handling of that information is covered by Apple's privacy policy.
Notifications
If you allow notifications, Spoonlo can remind you before your free trial ends and once a week to plan your meals. These reminders are scheduled on your iPhone by the app itself; they are not sent from our servers. The weekly reminder may include the first name you entered. You can turn reminders off in Spoonlo (Profile › Notifications) or in iOS Settings › Notifications › Spoonlo.
Contacting support
The "Contact support" button opens your own Mail app with a new message to support@spoonlo.app. The draft includes the Spoonlo version and iOS version to help us troubleshoot; you can delete that before sending. Nothing is sent unless you choose to send it.
If you email us, we receive your email address, your message, and anything you attach. We use this only to answer you. We don't add you to a mailing list and we don't sell or share your email. We keep support emails only as long as needed to help you, and no longer than 24 months, unless the law requires us to keep them longer. Ask us at any time to delete your emails.
Links to other services
Some buttons open services run by others, such as the App Store (to rate or manage a subscription), the iOS share sheet, or this website in your browser. Those services have their own privacy policies.
Deleting your data
You're in control:
- In the app, go to Profile › Delete all my data. This erases your preferences, plans, fridge, diary, history, and scheduled reminders from your iPhone.
- Or delete the Spoonlo app from your iPhone.
Deleting data does not cancel your subscription. To cancel, see iOS Settings › your Apple Account name › Subscriptions.
Children
Spoonlo is meant for a general audience and is not directed to children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has emailed us, contact us and we will delete the message.
Security
Because your data stays on your iPhone, it is protected by your device's own security, such as your passcode and Face ID. Support emails are kept in an access-restricted mailbox.
If you are in the EEA, UK, or Switzerland
The app itself doesn't process personal data about you on our side: your data stays on your device. The only personal data we handle is what you send us by email. We use it to respond to your request, based on our legitimate interest in providing support (or to take steps you ask for). ISBL LLC is the data controller for those emails.
You have the right to access, correct, delete, restrict, or object to our use of your personal data, and to receive a copy of it. To use these rights, email support@spoonlo.app. You can also complain to your local data protection authority.
Our email provider may store messages outside your country, including in the United States. Where required, we rely on appropriate safeguards such as standard contractual clauses.
If you are in California (and other US states)
We don't sell or share your personal information, as those terms are defined by the California Consumer Privacy Act as amended by the CPRA, and we haven't done so in the past 12 months. We don't use sensitive personal information and we don't engage in targeted advertising or profiling.
In the past 12 months, the only category of personal information we've collected is identifiers and the content of messages (your email address and what you wrote), and only when you emailed us. We used them to respond to you.
California residents, and residents of other states with similar privacy laws, can ask to know what personal information we hold, and to correct or delete it. Email support@spoonlo.app. We won't treat you differently for using these rights. An authorized agent may make a request for you; we may ask for proof that they're allowed to act on your behalf.
Changes to this policy
If we change this policy, we'll post the new version here and update the effective date. If a change matters for how your information is handled, we'll also tell you in the app before it takes effect.
Contact us
ISBL LLC
2240 E 12th Street Ste 169, Casper, WY 82609, USA
Email: support@spoonlo.app